Customer Satisfaction

It's all about speed, stability, reliability, and uptime. No one likes a slow system, and a system that is unavailable can result in lost revenue or worse consequences. Fast systems make people happy, improve productivity, and increase revenue.

Speed

The patented performance analytics provided by the DBI tools typically help most customers measurably improve system response times and query throughputs within hours of installation. You will see these results graphically proven.

When your home is on fire, you call the fire department. When IT systems are slow, IT organizations around the globe contact DBI.

• In December 2008, lines of people were forming throughout a hospital in New York City. The hospital contacted DBI. Two hours later, the root cause problems had been isolated, resolved, and verified, and the lines disappeared.

• In 2009, a North American automobile manufacturer was able to increase the speed of its assembly lines after working with the DBI tools for just a few days. CPU utilization was also reduced, and a costly hardware upgrade was avoided.

• In 2009 and again in 2010, a major health care organization was able to shave hours off SAP reporting times and solve critical response time problems with web ordering systems.

We could spend hours with you sharing customer success stories. We invite you instead to speak with some of our many references. They will tell you how other tools and consultants failed to produce the same outstanding results that were obtained with DBI tools.

If it is speed you need, we're here to help you succeed.