Ok, great so now what?
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Oracle Reorgs...
February 1, 2010, 11:34 amOracle Performance Challenge…Part 1
August 14, 2009, 9:47 am
You’ve contacted the vendor, but they won’t do anything without “proof” that it’s their application that’s causing the problem. What can you do?
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Oracle Problem Solver seeking Problems
April 7, 2009, 7:29 pmI am Shawn Kelley. I joined DBI a few months ago. Before DBI, I spent some time with SGI and Oracle Corporation. My role at DBI includes both pre-sales and post-sales technical support. Imagine that - the guy that helps sell you DBI's great software will also be involved with supporting you afterwards. To me, this is the definition of integrity.
In my first blog post, I guess I'd like you to know that I really enjoy helping people and solving problems. I'm the kind of guy that takes his home computer apart to see what is inside, then I start replacing parts to see what happens. I like to tinker with OS configuration settings that most folks have never heard about. I don't think you'll have very many problems with DBI's Oracle performance tools (my primary focus area), but if a situation comes up then I look forward to helping you. And let us not limit my support assistance to just technical issues, if any - I'll be awfully bored. Please get in touch with me if you'd like help looking at a performance problem or tuning up your Oracle database.
You can reach me via email to support (at) dbisoftware (dot) com.
Best regards,
Shawn

